The concept of a paperless office is that in which  paper is absent because all information is stored and transferred electronically. With the ever-expanding application of computers into business areas as diverse as accounting, desktop publishing, billing, mail, and scheduling, it seemed in the early 80s that the real paperless office was just around the corner. 

Legacy-based records (paper documents) still comprise the vast majority of document types used in business communication and decision-making in a particular process or throughout the enterprise. Technology has created new forms of electronic documents and the push for organizations to expand through e-business initiatives has created yet newer business record types that must be managed and accessed for their information value.

Analysis and identification of critical business documents and their value to the business process must occur. Paper, electronic documents, and other business documents must be linked to characteristics of process, access, and value.

 Competitive Advantages

• Expertise in assessing the document landscape

• Use of the latest technology tools in the delivery of key services

• Key relationships with manufacturers and partners to deliver end-to-end solutions

• Customized document procedures integrated with the specific software solution.

Business records  are essential and will drive organizations decisions. Legacy-based records (paper documents) still comprise the vast majority of document types used in business communication and decision-making in a particular process or throughout the enterprise. While it is true that paper as a percentage of the document landscape has decreased, the actual volume of paper used in the corporate environment continues to grow.